Contact
support@timete.lu
Include your device model, OS version, and app version. Describe what
you expected and what happened. Do not send backup passphrases. We aim
to respond within a few business days.
Subscriptions
- Purchases and renewals are managed by Apple. View or cancel in Settings → Apple ID → Subscriptions.
- Use Restore purchases in the app if you reinstalled on a new device.
- Refund requests must be submitted to Apple: reportaproblem.apple.com
Common topics
Backups
Data stays on your device unless you export an encrypted backup from Settings. We cannot recover a lost backup passphrase.
Delete your data
Delete entries in the app, or uninstall Rekoata from your device.
Not an official record system
Rekoata is a personal productivity tool. It is not intended for regulatory sign-off or official maintenance release records.