SacredSpeakA thoughtful question deserves a clear reply
SacredSpeak is being prepared for public release. For questions, feedback or help with a test build, you can contact its independent developer, Alper Sentürk.
A direct line to the developer.
Alper Sentürk · support@timete.lu
Answers, passages and context
An answer or citation looks incorrect. How do I report it?
Include the tradition, text or book, chapter or verse reference, and the language or translation shown. Explain what appears wrong. If the issue concerns an AI answer, share only the relevant excerpt and remove personal information.
Why should I open “Read in context”?
AI can choose an incomplete or irrelevant passage. Opening the source lets you read the surrounding text and consider the edition or translation. A response in the app is not an official religious ruling.
Why is a text not in my chosen language?
Text and translation availability depends on the source and edition. Some material may use an available fallback language. Send the text name and language you expected so we can check.
Online questions and allowances
Why will my question not send?
Check your internet connection and any message shown in the app. Online AI questions require agreement to external processing and an available allowance. If it still fails, send the approximate time, app version and error wording to support. Avoid repeatedly submitting the same question.
Are paid packages unlimited?
Do not assume so. The purchase screen will show what each package includes, its price and any question allowance. Check the app for your remaining allowance and reset information. Final offers will be shown before purchase.
I think a failed request used my allowance.
Send the approximate time, app version, package name and the error shown. We can investigate the usage record. Do not send payment card details or an entire private conversation.
Restore, cancel or request a refund
No paid service is currently offered. Paid packages are planned for a future release. The information below describes the planned purchase flow and, where present, test-build purchase integration; it is not a current offer.
How do I restore paid access?
Use Restore purchases in the app while signed in to the Apple Account used for the original purchase. Check your internet connection. If access is still missing, include the package name and purchase date in a support email; hide payment details.
Restoring a purchase does not restore notes, journal entries or other local data. Apple’s purchase-restoration help.
How do I cancel or request a refund?
Open iPhone Settings → your name → Subscriptions, select the app and follow the cancellation steps. Removing the app does not cancel a subscription.
For a refund, use Apple’s Report a Problem service. Apple determines eligibility under its process and applicable law. See Apple’s cancellation instructions.
These instructions apply when an App Store purchase is available. SacredSpeak’s public launch is still coming soon.
Your questions and your privacy
Does my question leave my phone?
An online AI request sends the question, relevant recent context and source information through Supabase and OpenRouter to a selected AI processing endpoint. The app asks before this processing. See the complete data flow.
Can I use it without AI processing?
You can decline AI processing and use reading features that do not require an AI request. To withdraw permission for future online processing, stop sending questions and contact support. Questions already processed cannot be unsent.
How do I delete conversations or saved items?
Use the chat settings to clear conversations and the relevant saved-item screens to remove notes and bookmarks. A local deletion does not automatically remove backend identifiers, usage records or purchase history. Email “SacredSpeak privacy” for a request about data held by us.
Report a technical issue
A useful report includes:
- Your iPhone model, iOS version and app version.
- The steps you took, what you expected and what happened instead.
- The tradition, source, language or package involved, if relevant.
- A screenshot only if it helps, with private information removed.
Do not send a full database, backup file, password or payment card details. If more information is needed, we will explain what to share.
A direct line to the developer.
Alper Sentürk · support@timete.lu
For more information, read the privacy policy and terms of use. Support is handled personally; replies are not instant.