ApronBoardGet back to a clear shift
Need help with ApronBoard? Start with the topics below, or send a message directly to Alper Sentürk. Keep confidential aircraft, employer and colleague information out of your support message.
A direct line to the developer.
Alper Sentürk · support@timete.lu
Your work data and backups
Where is my data stored?
Your work information is stored on your phone in the current release. There is no ApronBoard account, automatic cloud backup or cross-device sync. Those optional features may come later; they are not needed to use the current app.
What should I do before changing phones?
Keep a usable copy of your work before replacing the device or removing the app. If your installed version offers encrypted backup export in Settings, save the file and keep its passphrase separately. We cannot recover a forgotten passphrase.
Do not assume Restore purchases or reinstalling will bring back your notes. If you are unsure which export your version supports, contact us before deleting anything.
Can support restore my work?
We do not hold your local work database and cannot restore it remotely. A backup or export you previously saved may help. Do not email the file itself; first tell us your app version and which export option you used.
How do I remove data?
Delete entries through the app. If removing ApronBoard, first keep anything you need. Exports and shared files must be removed separately, and deleting the app does not cancel a subscription.
Purchases and subscriptions
How do I restore paid access?
Use Restore purchases in the app while signed in to the Apple Account used for the original purchase. Check your internet connection. If access is still missing, include the package name and purchase date in a support email; hide payment details.
Restoring a purchase does not restore notes, journal entries or other local data. Apple’s purchase-restoration help.
How do I cancel or request a refund?
Open iPhone Settings → your name → Subscriptions, select the app and follow the cancellation steps. Removing the app does not cancel a subscription.
For a refund, use Apple’s Report a Problem service. Apple determines eligibility under its process and applicable law. See Apple’s cancellation instructions.
Dates, tools and task information
A time, calculation or reference seems wrong. What should I send?
Include the tool name, input values, selected units and time-zone settings where relevant. Explain the expected result and give a non-confidential example. Continue to use approved documentation and official procedures for operational decisions.
ApronBoard is a personal organiser. It does not replace official technical logs, maintenance-release records or regulatory sign-off.
Report a problem
A useful report includes:
- Your iPhone model, iOS version and app version.
- The steps you took, what you expected and what happened instead.
- The screen or tool involved, and whether the issue happens every time.
- A screenshot only if it helps, with private information removed.
Do not send a full database, backup file, password or payment card details. If more information is needed, we will explain what to share.
A direct line to the developer.
Alper Sentürk · support@timete.lu
Privacy requests
Email support@timete.lu with “ApronBoard privacy” in the subject for requests about data processed by us. For work stored only on your phone, use the app’s own controls. Read the privacy policy and terms of use.
Support is handled personally by Alper Sentürk. It is not a live operational or maintenance-support service.