Privacy policy

Who is responsible

Alper Sentürk is the independent developer responsible for Wawata and the controller of personal data processed to operate it. Timete is the name of this website and app collection; it is not a company or a separate legal entity.

For questions or privacy requests, contact support@timete.lu. This notice covers the app and app support. Visits to timete.lu are covered by the website privacy policy.

Your journal, on your device

Wawata stores your display name, chosen guardian symbol, wishes, milestones, small steps, reflections, progress, saved sparks and preferences locally. Photos you attach are copied into the app’s private storage. Journal records use an encrypted local database; that does not make files you export automatically encrypted.

The app does not send your journal to a Timete server. It has no developer-operated journal server, advertising SDK or behavioural analytics. Optional iCloud Drive sync is off by default. If you enable it, wishes, attached photos, reflections and small-step history are exchanged through your Apple iCloud Drive, along with a device identifier and change/deletion timestamps needed for sync. Apple processes this data under its privacy policy. This is separate from an ordinary iOS device backup. You can disable sync in the app; disabling it does not remove existing iCloud copies. We do not sell your personal information.

Photos and gentle reminders

Photo access is used when you choose an image for a wish. Notification permission lets the app deliver the reminders you enable. You can change these permissions in iPhone Settings; declining them does not prevent you from keeping a text journal.

Widgets can show a selected wish and daily step on your Home or Lock Screen. Remove the widget if you do not want these visible. Reminders are scheduled on the device. Notification previews may be visible on your lock screen, depending on your iOS settings.

Backups, exports and moving phones

Use the app’s data tools to create a full portable backup containing wishes, photos, reflections and small-step history. Save a usable copy before changing phones, removing the app or replacing existing data. This file is not automatically encrypted; choose a private storage location and protect access to it.

CSV exports can be imported but do not include attached photo files. PDF exports are readable copies, not restorable full backups. Files you export or share are handled by the destination you choose; support does not automatically receive them.

Keeping and deleting data

Local journal content remains until you delete individual items or use You → Erase all wishes. Erasing wishes cannot be undone. Preferences are separate from journal entries. Use the app controls before uninstalling if you want to clear your journal.

While sync is enabled, journal deletions can propagate to other connected devices. Turning sync off or uninstalling does not remove copies already in iCloud Drive. Remove cloud files separately using Apple’s storage controls if you want to erase them, and take care with other devices that could sync again. Deleting an entry or removing the app does not delete full backup files, CSVs, PDFs, original photos or copies you previously shared. Remove those from their destinations separately. Because we do not host your journal, support cannot recover lost entries.

When you contact support

When you email support, we receive your email address, message and any files you choose to attach. We use them to answer your request and investigate the issue. Our email service processes this correspondence for delivery and storage.

Send only what is needed. Remove personal or confidential information and other people’s details from screenshots. Support does not need your password, payment card number or backup passphrase.

We keep correspondence for as long as needed to resolve the request and handle related follow-up or legal obligations, then delete it when it is no longer needed. We do not use support messages for advertising.

Why information is processed

Where GDPR applies, information needed to provide requested app functions or support is processed to perform our agreement with you. Our legitimate interests cover keeping support secure and resolving technical problems. We rely on legal obligations where a law requires retention or disclosure, and on consent where it is required for an optional use.

Local permissions do not give us access to your journal. If you choose to send personal content by email, that copy is processed as support correspondence.

Apple’s iCloud, email or export providers may process data outside your country. Their policies describe their processing locations and safeguards. Contact us for information about the providers involved in your support request.

Your privacy choices and rights

Depending on applicable law, you can request access, correction, erasure, restriction or portability of personal data we hold about you. You can object to processing based on legitimate interests and withdraw consent where processing relies on it. Withdrawal does not affect processing already carried out lawfully.

We cannot retrieve or remotely erase content held only on your device. Use the app’s data controls for that content. For data we hold, email support@timete.lu; we may ask for limited information to verify the request. We normally respond within one month, and will explain any lawful extension.

You may complain to your local supervisory authority, including Luxembourg’s Commission nationale pour la protection des données (CNPD).

Younger users

Wawata is not directed at children under 13. Where a higher local age or parental authorisation is required, that requirement applies. If you believe a child has sent personal information to support, contact us so we can review and delete it where appropriate.

Changes to this policy

We update this notice when the app or its data practices change. The date above identifies this version. Material changes will be brought to your attention in the app or through another suitable notice; we will ask for consent where required.